01 Sep, 2008  UDomain has joined CHKCI “Computer Service & Maintenance Volunteer Agreement Scheme”
 

We are pleased to announce that UDomain has joined CHKCI (The Chamber of H.K. Computer Industry) “Computer Service & Maintenance Volunteer Agreement Scheme” and received the “PROMISE LABEL”. This label represents the professionalism of UDomain staff on handling customers’ information and database.

UDomain promise:

  • Technician will always obey the Privacy Regulation when handling with customers' data.
  • Customers' PC or hardware will always be placed at secured location where strangers are prohibited.
  • No one can copy, backup or save customers' data without authorization.
  • Customers' data will not be used for other purposes.
  • All backup data will be destroyed after used.
  • Technician will report any unlawful or anti-professionalism activities immediately.
   
 
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14 Jul, 2008  UDomain receives e-brand awards 08 - The Best Web Hosting Provider
 

UDomain is honoured to receive "e-brandawards 08 - The Best of Web Hosting". The award is organized by local IT magazine e-zone in order to appreciate those famous brands of pc/digital/enterprise products and to encourage them to launch more creative and user-based products and services to enhance people's lives and business environments. Award winners are elected by jury consisted of IT professionals and the public with more than 10 thousands votes.

The award ceremony was held on 9 July, 2008. Mr. To Cheung, CEO of UDomain, is honoured to receive the award during the ceremony as this represents the ability of UDomain to provide highly professional service quality.


Mr. To Cheung, CEO of UDomain, is glad to receive the award from the hand of the Chief Editor of e-zone.

Photo of all prize winners of "Coporate e-brand"

In future, UDomain will continue to provide higher quality of web hosting and Internet related services and to carry on our customer-oriented spirit.

   
 
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16 Jun, 2008  Thank you for Supporting Sichuan Victims
 

Here UDomain would like to express our gratitude for all those customers who has supported Sichuan victims. As mentioned, we have donated all the domain registration revenue of www.udomain.com.hk / www.udomain.net in the period of 21-31 May (Total Amount: HK$23,016) to UNICEF.  Your generous donation will enable UNICEF to supply proper medical treatment to the victims, more safe water and food to ensure their chance of survival. You will also help the victims to rebuild their homes, schools and their lives.

We sincerely hope that everyone will support the victims continuously so that they can walk out from the disaster very soon.

UNICEF information as below:
http://www.unicef.org.hk/
Donation Bank Account: Bank of China 012-875-1-081085-5

   
 
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What is a domain name?
Who is involved in getting
my domain name?
What's the difference
between .com, .net, .org
domain names?
What's a .biz domain name?
I just registered a new
domain name.
How soon can use it?
How do I pay for
a domain name?


What is a domain name?
A domain name is essentially a signpost on the Internet. Every website you've ever been to, and every email you've ever composed, has used a domain name in its address. Once a domain name is registered to a person or company, it is that person's to use exclusively as long as they continue to pay the yearly renewal fee. Our domain name is udomain.com, and we also own udomain.com.hk.

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Who is involved in getting my domain name?
Once you've applied for the name, UDomain.COM accepts payment, processes the order with the corresponding registrar, and then the domain name is registered to you. This process can generally be completed within one business day. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified. It takes around two business days.

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What's the difference between .com, .net, .org domain names?
Originally, the three letter extensions after the dot (or Top Level Domain/TLD) were meant to denote whether the domain name was being used for business (.com) charity/non-profit (.org) or for a technology based company (.net). However, with the explosion of the Internet (and specifically, the world wide web) as a new business medium, the lines were blurred, and companies and individuals alike started cross-registering domains (ie. Me.com, me.net, me.org) just to protect their interests. Now, .com, .net, and .org names (the generic Top Level Domains) can be used for any purpose.

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What's a .biz domain name?
As same as .com, .net or .org, .biz is one of the generic top-level domains. It is intended for registration of domains to be used by businesses. The name is a phonetic spelling of the first syllable of business. The biz TLD was created to relieve some of the demand for domain names in the com top-level domain, and to provide an alternative for businesses whose preferred domain name in com had already been registered by another party.

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I just registered a new domain name. How soon can use it?
New domains and changes to domains may take up to 12 hours for .COM, .NET, and .ORG domains and about 24-48 hours for all other domain extensions to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified.

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How do I pay for a domain name?
UDomain.COM accepts VISA, Mastercard, AlipayHK, PayMe, WeChat Pay and UnionPay via our trusted secure payment gateway. We also welcome payments by PayPal as well as direct deposit into our bank account. If you have chosen to pay by bank deposit, you will receive our email invoice immediately after the registration. Please settle the payment as soon as possible. We can only process your domain names after receiving your payment. If you have any questions regarding the payment method, please contact us at billing@udomain.com.

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