15 May, 2007  Seminar on Google Advertising
 

Google and UDomain are going to organize a free seminar to help clients launch their promotional campaign on the Internet. This can help not only to increase their website exposure and also, more importantly, attract more potential customers.

Topic: How to attract new customers on Google
Content: How to use Google AdWords to promote products/ services
Target: Anyone interested to promote his products/ services online)
Seat available: 60
Date: 29 May 2007 (Tue)
Time: 4:00 to 5:30pm
Venue: Convention & Exhibition Center of Wharney Guang Dong Hotel
Fee: Free
Language: Cantonese
Speaker: Mr Aaron Chan- UDomain's Chief Search Marketing Consultant

Mr Andy Lau – from Google HK
To reserve a seat, please call 2554 7545 or email to service@udomain.com.hk
   
 
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01 May, 2007  Customer Feedback Survey Result
 

Customers' satisfaction is always at the top of our priority list. In order to further improve our customer service level, we had conducted a customer survey towards the end of March 2007 and received over 200 replies. The followings are the summary of the survey.

Survey Summary

Why does your company choose UDomain as the web hosting service provider?

Stable Network


41%
Reasonable Price


18%
Unique Product Features


12%
Excellent Customer Service


12%
24 Hour Support Hotline


6%
Other Reasons


11%

How would you rate UDomain’s overall service? (5=very satisfied)

1
0%
2
0%
3


17%
4


71%
5


12%

Will you renew your service with UDomain next year?

Yes


94%
No


6%

Will you recommend UDomain to others?

Yes


100%
No
0%
To express our gratitude on customers' feedback, we will present Park'N'Shop
$50 coupons to 10 lucky clients in early May. We would like to thank our clients for their kind feedback and we will perform even better in the coming years.
   
 
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23 Apr, 2007  Brand new website for UDomain 10-Year Anniversary
 

UDomain has been working hard to provide its clients with the most stable hosting service and quality customer service for nearly 10 years since found in 1998. To celebrate the coming anniversary, UDomain has revamped its website, not only to refresh your mind, but also to provide a more convenient way for you to get information.

From UDomain's new website, clients can obtain-

  • The hottest offer
  • New services’ details
  • Latest news
  • Unique online helpdesk
  • Simple online application
  • Quality hosting service detail
As the 10-year anniversary is around the corner, UDomain would like to express its sincere gratitude to its clients. We promise to serve you the best.
   
 
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Announcing
.hk .com.hk .org.hk .net.hk .idv.hk
2-year registration for as low as $130/yr
.com .net .org .info .biz .name
New 3-year registration for $200 cut
Pay Less Get More
Enjoy 35% off for 8-year registration
More Offer…
What is a domain name?
Who is involved in getting
my domain name?
What's the difference
between .com, .net, .org
domain names?
What's a .biz domain name?
I just registered a new
domain name.
How soon can use it?
How do I pay for
a domain name?


What is a domain name?
A domain name is essentially a signpost on the Internet. Every website you've ever been to, and every email you've ever composed, has used a domain name in its address. Once a domain name is registered to a person or company, it is that person's to use exclusively as long as they continue to pay the yearly renewal fee. Our domain name is udomain.com, and we also own udomain.com.hk.

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Who is involved in getting my domain name?
Once you've applied for the name, UDomain.COM accepts payment, processes the order with the corresponding registrar, and then the domain name is registered to you. This process can generally be completed within one business day. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified. It takes around two business days.

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What's the difference between .com, .net, .org domain names?
Originally, the three letter extensions after the dot (or Top Level Domain/TLD) were meant to denote whether the domain name was being used for business (.com) charity/non-profit (.org) or for a technology based company (.net). However, with the explosion of the Internet (and specifically, the world wide web) as a new business medium, the lines were blurred, and companies and individuals alike started cross-registering domains (ie. Me.com, me.net, me.org) just to protect their interests. Now, .com, .net, and .org names (the generic Top Level Domains) can be used for any purpose.

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What's a .biz domain name?
As same as .com, .net or .org, .biz is one of the generic top-level domains. It is intended for registration of domains to be used by businesses. The name is a phonetic spelling of the first syllable of business. The biz TLD was created to relieve some of the demand for domain names in the com top-level domain, and to provide an alternative for businesses whose preferred domain name in com had already been registered by another party.

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I just registered a new domain name. How soon can use it?
New domains and changes to domains may take up to 12 hours for .COM, .NET, and .ORG domains and about 24-48 hours for all other domain extensions to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified.

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How do I pay for a domain name?
UDomain.COM accepts VISA, Mastercard, AlipayHK, PayMe, WeChat Pay and UnionPay via our trusted secure payment gateway. We also welcome payments by PayPal as well as direct deposit into our bank account. If you have chosen to pay by bank deposit, you will receive our email invoice immediately after the registration. Please settle the payment as soon as possible. We can only process your domain names after receiving your payment. If you have any questions regarding the payment method, please contact us at billing@udomain.com.

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